Why did some of the bolts rust on my [original] Quik-Rack?

This is because some of the bolts were not stainless steel. The new Quik-Rack Mach 2 uses only stainless steel bolts.

Why is my [original] Quik-Rack becoming harder to pivot over time?

This is because there is aluminum on metal that can result in corrosion and eventually can cause resistance.  The new Quik-Rack Mach 2 design has Sealed Ball Bearings, Delrin bushings and washers at all pivot points to ensure smooth operation for years to come.  The original Quik-Rack also used Delrin washers but not Sealed ball Bearings and Delrin bushings.

Why does my [original] Quik-Rack sometimes jam when I try to open or close the folding arms?

That is because the cam lever can over-rotate and get jammed. The new cam design can't over-rotate, and has a Delrin guide to prevent over-rotation for smooth operation.

Why did I have to purchase an extra security lock to secure the rack to my vehicle?

It appears that it could sheer off if it hits the ground if I'm going over a large bump in the road? The new Quik-Rack Mach 2 does not require a separate security lock. The new Quik-Rack Mach 2 is now secured to the vehicle with a keyed lock included on the Quik-Rack Mach 2 crank handle, with no additional lock to purchase.

Why can the [original] Quik-Rack get stuck on the vehicle?

This is because the rod that pushes on the ball can get dented, not allowing the ball to retract enough to remove the rack. The Quik-Rack Mach 2 uses a threaded bolt that pulls on a special nut that has a ramp for the ball. The rack can't get stuck on the vehicle like the original Quik-Rack could.

Where is the Quik-Rack Mach 2 made?

The Quik-Rack Mach 2 is a high quality, 100% made in the USA product. It will be manufactured mainly in Grand Junction, CO. We committed to building its product in the U.S.A. and contributing jobs to the U.S. economy.